Social Media Account Specialist
COMPANY DESCRIPTION
Ay – You tryin’ to job at us? Okay, then solve this math: Small Business + (Social Technology X Brand Advocates) + Social High Rise = What?… Winning. Do we really need to do the math, you guys?
We’re a start-up with a lot of hustle. And by that, we mean: 12-hour work days while eating nothing but greasy take-out. (I haven’t had vegetables in two weeks. Sorry mom.)
Okay here is the professional part: we partner with small businesses and use social technology to engage their brand advocates and spread word-of-mouth online. We just have a really, really fun time doing it. So that’s what we do, and we love it. And if you work with us, you’ll love it too, because we’re only looking to hire the most insanely passionate and talented individuals on the planet to join our crusade of becoming the greatest social media management company on earth.
JOB DESCRIPTION
We are looking for an innovative Social Media Account Specialist who has knowledge and passion for using cutting edge technology and techniques to take a small business’ social media presence to the next level. This expert will develop a cohesive digital voice for a variety of small business clients and will ensure consistent, high-quality editorial execution for each social media property.
MAJOR RESPONSIBILITIES:
- Create robust social media profiles for new clients that reflect a full brand aesthetic, often without the aid of existing brand collateralOversee the strategy, planning, implementation and reporting of social media initiatives within a defined program framework to assure consistent execution while achieving maximum impact.Understand and articulate the value of our services to ensure client retention
Work to find solutions to complex problems quickly and competentlyCompose written/visual content that successfully engages a clients’ fan base
Craft personalized responses to clients’ positive and negative customer reviewsAddress and resolve clients’ questions and concerns quickly and independently via phone/emailConstruct detailed processes for organizing and analyzing dataA bunch of other stuff that might come up, because after all, we’re a startup, and things don’t always follow a plan
QUALIFICATIONS
What we’re looking for:
- An intimate knowledge of how Facebook, Google+, Yelp, Foursquare, LinkedIn, Twitter, TripAdvisor and Instagram workStrong familiarity with key social platforms – preferably from a business/marketing standpoint (in other words, your personal Facebook ramblings and Instagram “what I ate for dinner” posts don’t count)Highly detail-oriented and rigorous work ethicCreative thinker and innovator; entrepreneurial spiritHigh degree of common senseAssertive, confident and respectful approach to communicating with clientsOutstanding writing skills, both creatively and persuasivelyDeveloped knowledge of sales communication and psychologySelf-motivated, hungry and winning attitudeSmart, intuitive, and consultative approach to solving problems
Bachelor degree in Marketing, Communications, Journalism or equivalent preferred
Location: Las Vegas
